Messaging Consent

By providing your mobile phone number to InteliCall — through our website, on a phone call with our AI receptionist, or to one of our customers — you consent to receive text messages at that number. These messages may include appointment confirmations, follow-up recaps, booking reminders, and other service-related communications.

We only send messaging to numbers for which we have collected proper consent, in compliance with applicable regulations such as the U.S. TCPA, Canada's CASL, and carrier A2P 10DLC requirements.

Consent is collected in one or more of the following ways:

• You enter your phone number on a website form or checkout page where the option to receive text messages is clearly disclosed;
• You verbally provide your number during a call with an InteliCall AI receptionist and agree to receive a follow-up text;
• You are an existing customer of a business using InteliCall, and you have previously provided consent to receive messages from that business;
• You otherwise opt in through a clear, affirmative action such as checking a consent box or replying to an invitation.

We do not send promotional or marketing messages without separate, explicit consent. Service-related messages are not promotional unless you have specifically opted in to marketing.

On calls to InteliCall toll-free numbers, the AI receptionist reads the following script before any text message is sent:

"Would you like to receive a text message from InteliCall regarding your inquiry, appointment details, or support request? Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Please say 'Yes' or press 1 to consent to receive text messages."

Text messages are sent only after the caller says "Yes" or presses 1.

Messages sent through InteliCall may include:

• Call recaps and summaries;
• Appointment confirmations, reminders, and updates;
• Booking links or intake-form links;
• Directions, quotes, or follow-up information requested during a call;
• Two-way conversational replies to questions you send us.

Message frequency varies based on your interactions with the business. You may receive a single follow-up after a call, or occasional reminders if you have an ongoing relationship with the business.

Message and data rates may apply from your mobile carrier. InteliCall does not charge you directly for inbound or outbound SMS, but your wireless provider may apply standard text messaging rates.

You can stop receiving text messages at any time. Reply to any message with STOP, UNSUBSCRIBE, or QUIT. After you opt out, you will receive a final confirmation message and no further messages will be sent to that number from that sender, unless you opt in again.

To opt back in, you can provide consent again through the same channels described above, or reply with START or YES if the number still supports it.

For help with text messaging, reply with HELP to any message you receive, or contact us directly at support@intelicall.ca.

For more details on how we handle your personal information, please review our Privacy Policy.